WARRANTY

Manufacturer’s Warranty

Limited Lifetime Warranty Information KAVACA® Window Films 1.1 Warranty Coverage: Ceramic Pro (“CP”) warrants all KAVACA window film against adhesive failure, bubbling, cracking/crazing, delamination, peeling, or other manufacturer’s defect; provided and on the condition that the Products were properly sold and installed on an appropriate automobile glass surface by an authorized dealer by all recommended installation procedures, and subject to the conditions described below in the “Not Covered by Warranty” section 6. 1.2 Additional Warranty for Certain Products: CP also warrants KAVACA Ceramic IR and Carbon CS products against excessive or unusual change of color, for the period of the applicable warranty coverage. 1.3 Covered Persons/Companies: This warranty is provided and applies only to (1) independent window film dealer who purchased the Product from CP or a CP distributor; (2) the registered owner of the automobile at the time the Product was installed; and (3) subsequent purchaser of the automobile, who properly transfers the warranty following the process referenced below in section 9. This is the sole and exclusive warranty provided by CP to the persons and entities described above for the Products purchased. 1.4 Warranty Period: This warranty coverage begins on the date the Product was installed and extends for the period the original registered owner owns the automobile. Also, in the case of a valid transfer of the warranty to a subsequent purchaser under CP’s terms, the warranty coverage extends only for five (5) years from the date of the original Product installation. This warranty terminates upon any sale of the automobile unless the warranty is transferred as provided below. 1.5 Not Covered by Warranty: This warranty is voided by, and CP does not cover and hereby disclaims all liability for any loss, damage, expense, or cost, resulting from any one or more of the following: 1. Installation of the Product (whether or not (i) performed by dealer; or (ii) the installer is “Certified” by CP); or 2. Improper product care, maintenance, or cleaning; or 3. Product abuse; or 4. Glass breakage; or 5. Non-automotive applications and/or non-complying film uses; or 6. Any other acts, occurrences, defects, faults, or damages not caused by CP. THIS WARRANTY ONLY APPLIES TO PRODUCT INSTALLED IN NORTH AMERICA This Product is to be used in compliance with all applicable laws, statutes, rules, regulations, and ordinances (“Laws”) of the applicable country, state, province, or local jurisdiction including, without limitation, tinted window laws. *FAILURE TO COMPLY WITH SUCH LAWS VOIDS THE WARRANTY. IT IS THE AUTOMOBILE’S OWNER’S RESPONSIBILITY TO COMPLY WITH ALL APPLICABLE LAWS. 1.6 Limitations: THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY CP FOR THE PRODUCT PURCHASED. THIS WARRANTY IS GIVEN IN PLACE OF, AND SUPERSEDES AND REPLACES, ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND/OR AGREEMENTS, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES IMPLIED BY LAW, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT OF ANY DEFECT IN, OR FAILURE OF, THE PRODUCT, OR IN THE EVENT THE PRODUCT FAILS TO PERFORM AS REPRESENTED OR EXPECTED, CP’S SOLE AND EXCLUSIVE OBLIGATION IS TO PROVIDE A REPLACEMENT PRODUCT AND PAY FOR REPLACEMENT LABOR; SUBJECT TO THE LIMITATIONS OUTLINED IN THIS WARRANTY; PROVIDED, THAT IF THE SAME PRODUCT IS NOT AVAILABLE CP MAY REPLACE WITH A SIMILAR PRODUCT AT ITS SOLE DISCRETION. IN NO EVENT SHALL CP BE LIABLE OR RESPONSIBLE FOR ANY OTHER COSTS, ATTORNEY’S FEES, EXPENSES, LOSSES OR DAMAGES (REGARDLESS OF WHETHER THEY ARE DEEMED TO BE DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL) THAT ARE IN ANY WAY RELATED TO THE PRODUCT OR ANY FAILURE OF THE PRODUCT TO PERFORM AS REPRESENTED OR EXPECTED AND WHETHER ARISING IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT PRODUCTS LIABILITY, TORT, OR OTHERWISE. CP DOES NOT ASSUME LIABILITY FOR ANY WARRANTY, LOSS, OR DAMAGE OTHER THAN AS EXPRESSLY STATED IN THIS LIMITED WARRANTY. CP IS NOT LIABLE FOR ANY LOSSES OR DAMAGES RELATED TO OR INVOLVING GLASS BREAKAGE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. CP will provide replacement film and reasonable labor charges not to exceed the combined amount of the Product price and installation cost as stated on the original invoice. Payment of labor for partial window film replacement will be prorated based on the amount of defective film replaced and the amount charged for installation as stated in the original invoice. CP’s total liability, whether for breach of contract, warranty, negligence, strict products liability, or commission of any other tort, violation of any statute, regulation, or ordinance, or otherwise, is limited to the purchase price of the particular product sold under this warranty as stated on the original invoice. If it is necessary to replace defective film, any such replacement will not extend the duration of this warranty coverage. CP reserves the right to approve the warranty repair service provider who will perform the warranty claim service. All warranty claim payments will be made to the warranty repair service provider who has been authorized by CP to perform the warranty service according to the terms of this warranty. Oral or written statements by any party other than in this warranty should not be relied upon by you, and are not part of this warranty. NO OTHER PERSON OR ENTITY, INCLUDING THE DEALER, HAS ANY AUTHORITY OR POWER TO MODIFY OR EXTEND THIS WARRANTY. THIS LIMITED WARRANTY CAN ONLY BE MODIFIED BY A WRITTEN AGREEMENT SIGNED BY AN OFFICER OF CP. 1.7 Customer And Dealer Please Note: The warranty card and online warranty registration must be completed by the dealer (and the customer) at the time of installation of the Product to make a warranty claim at a later date. PLEASE PRINT CLEARLY. WARRAN- TIES THAT ARE NOT LEGIBLE AND/OR DO NOT PROVIDE COMPLETE INFORMATION MAY DELAY THE PROCESSING OF WARRANTY CLAIMS AND/OR RESULT IN THEIR DENIAL. FOR PROPER CARE AND MAINTENANCE, SEE THE CARE AND MAINTENANCE INSTRUCTIONS FOR THE PRODUCT INCLUDED WITH THIS WARRANTY PACKET, OR YOU CAN OBTAIN A COPY OF THE CARE INSTRUCTIONS AT https:// prestigeaa.com/warranty. 1.8 To Transfer this Warranty: This warranty may only be transferred to the subsequent purchaser of a covered automobile by the process and rules set forth at the Ceramic Pro website at https://ceramicpro.com/warranty/ 1.9 To Make a Warranty Claim: CP reserves the right to verify eligibility for this warranty coverage, and to inspect the affected window before approving a claim. To make a warranty service claim, it is required that the following steps be followed: 1. Contact your original installing dealer to initiate a warranty service claim.  2. To process a warranty claim, a Ceramic Pro dealer must receive the following warranty claim support materials: a. A copy of this fully completed Warranty agreement. b. Proof of purchase from the installing dealer. This information is best provided by keeping a copy of your proof of purchase invoice attached to your warranty agreement. 3. Upon completion of the warranty repair service, the customer will be required to sign a warranty repair claim form. This form will enable the dealer to be reimbursed for the warranty repair service. 4. All warranty claim payments will be made to the warranty repair service provider who has been approved in advance by CP to perform the warranty service under the terms of this warranty. 5. All warranty repair service claims must be submitted to CP by the authorized warranty repair service provider within forty-five (45) days of completion of the warranty work. For warranty claims greater than $2,500.00, the authorized warranty repair service provider must obtain written pre-approval from CP before beginning the warranty repair service.